Using a Gmail Account to Send and Receive Your eXp Emails (International Agents Only) - Zoho Email

Using a Gmail Account to Send and Receive Your eXp Emails (International Agents Only) - Zoho Email

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The instructions in this article are for international eXp Agents who's email accounts are on the Zoho Mail platform. To see if your account is on the Zoho Mail platform, you can log into your Okta account at https://exprealty.okta.com to verify if a zoho tile has been provided on your account. 

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There are a few steps required to set up your Gmail for managing your eXp email. In this article we'll cover:
  1. Setting up your eXp email account to forward emails to Gmail.
  2. Using filters to separate your eXp and personal email correspondence.
  3. Using Your eXp Email Address to Send Emails from a Gmail Account.
To skip to a specific section, click it in the table of contents to the right of the page.

Setting Up Your eXp Email Account to Forward Emails to Gmail

Instructions to set up email forwarding can be found here. 

Using filters to separate your eXp and personal email correspondence

If you'd like to keep your personal and eXp email correspondence separate in your Gmail account, follow the steps provided below.

1. Create a label for your eXp emails using your eXp email address. In the left side panel on your Gmail dashboard, click the + symbol to open the label creation box. 


2. In the label creation box enter your eXp email address and click Create. Once completed, you'll see the label you've just created in the left sidebar.

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3. Open the main settings menu in your Gmail account by clicking the gear icon  on the top right and then selecting See all settings.


4. Once in the settings menu, click the Filters and Blocked Addresses tab, then click Create a new filter.

5. The filter creation window will open. Enter your eXp email address in the 'To' field to reference all forwarding emails coming into your inbox. Once done click Create Filter.


6. In the following filter options window, check the boxex for Skip the inbox (Archive it), Apply the label and Also apply filter to matching conversations. Click the dropdown box to Choose label and select your eXp email address from the list. Click Create Filter.

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If you don't have any emails that have already been forwarding from your eXp email account, Also apply filter to matching conversations may not appear for you.

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7. Your filter will be listed in the Filters and Blocked Addresses submenu and any emails that were previously forwarded will now show up under the created label.

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Your eXp email will now show up under the created label so you can more easily distinguish between personal and eXp email correspondence, as well as, identify when new email has arrived.

Using Your eXp Email Address to Send Emails from a Gmail Account

Gmail 'Send As' allows users to respond to emails using an email address other than the address associated with the Gmail account. You can find instructions for settings up the Gmail Send As feature with your eXp email here. 

Once you've completed the Send As setup, you'll be able to send and receive your eXp email using your Gmail account. 

If you need additional asssistance or have other questions please email us at support@exprealty.net.