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How Can I Access Templates in CINC?
You can use templates by accessing your Communications tab of your Agent Launchpad in CINC.
Once you click New Message you will be able to select a wide variety of templates in the system. Please note that any templates you create will be able to be leveraged by your colleagues.
Once you have chosen your template, the body of your email will generate the contents of the template.
Updated: 20 Mar 2018 11:23 PM
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