Software Platform information
How do I use the chatrooms feature in ExpressOffers?
The Chatrooms feature is used when an iBuyer initiates contact with you. This live chat feature was created for iBuyers to ask you questions and get more information about the properties that have been submitted to them. How does it work? Only the ...
What are the basic steps for submitting a property to ExpressOffers?
These are the basic steps for the following situations. Each state is governed by its own forms, contracts, agency and license law. ExpressOffers Basic steps ( off market property): Check the Buy Box to make sure that your property matches all 10 ...
What is the SkySlope record email field when submitting a property to ExpressOffers?
As we improve the ExpressOffers program and software platform, we sometimes have to make changes. Our latest change will help us track ExpressOffers Closings via SkySlope. Terri created a video explaining the new change and she demonstrates exactly ...
Why isn't my Buy Box showing up at the end of the property submission?!
Your property submission has to match the Buy Box 100% to be sent to the iBuyer. We do this as a way to respect the iBuyers time, by only sending them the properties that they are looking for. If your submission doesn't match, you will see this ...
I'm having trouble with photos in ExpressOffers!
Try these things to get your photos uploaded into the ExpressOffers software platform: Use Google Chrome. If you use a Mac, Safari seems to have issues with our platform, switch to Google Chrome and it will work. Make sure that you are using a ...
What if I get a counter offer?
Our iBuyers will have the option upon joining the marketplace to decide if they would like to consider counter offers. If they choose to entertain counter offers, you will see a Counter button next to the Accept or Reject buttons in your Offers ...
I received an email saying I got an offer!! Now what?
If your property submission procures an offer from one of our iBuyers, you will get an email notification sent to your exprealty.com email address (which may be forwarded to the email address that you put in Enterprise). Log into the ExpressOffers ...
I submitted a property to the ExpressOffers platform and nothing happened. Now What?
Our iBuyers have the option to use a PASS button for a property they do not wish to make an offer on. They also have the option to add text to explain why they passed, which is helpful so that you can learn more about the nuances of each iBuyer. Some ...
I got an error message that someone already submitted my property, what do I do?
Be sure you are using Google Chrome as your browser. Try Clearing your Cookies and Cache - Click here for help When typing in the address, a list will populate under the address field, you must click on the correct address to auto fill the address. ...
If I try to submit a property to the platform which is listed in the MLS by an outside firm, and another eXp agent has already submitted that property for consideration, will the system notify me?
YES. If the property has already been submitted by another exp agent, the system will not let you resubmit. You will see an error message stating the APN has already been taken. If you entered the property previously and are getting this error ...
Is there a limit to the number of properties I can submit?
YES. Agents are encouraged to do their homework on the properties before they submit to the ExpressOffers software platform for consideration. You are allowed to submit 3 properties a day. These properties must fit the buy box exactly AND make sense ...
What is the FIRST thing I need to do when utilizing the ExpressOffers software platform?
Become familiar with the Buy Boxes in your area to make sure the subject property fits a Buy Box exactly BEFORE having a conversation with a seller. Remember, our iBuyers can edit or delete their Buy Boxes at any time so you need to stay current. ...
How do I access ExpressOffers?
app.expressoffers.com Log in with your eXp Passport credentials, which is your exprealty.com email address and password that you use to log into Enterprise and other eXp software applications. You will only be allowed access to the software platform ...
Popular Articles
Configure Gmail to Send As your eXp Email - US/CA Only
Note: This will NOT change where you RECEIVE emails from your @exprealty.com, @expcommercial.com, or @expreferral.com email address. To change the email account where you RECEIVE emails from your eXp address, please follow these instructions: How to ...
What is ExpressOffers?
What is ExpressOffers ExpressOffers®, exclusive to eXp Realty, simplifies selling by connecting sellers with a network of investors for quick, as-is sales. This platform offers swift, competitive proposals without hassle of fixing up, staging or ...
How do I get certified with ExpressOffers?
You need to take the following ExpressOffers on demand training classes to become a certified ExpressOffers agent: 101 - Core Concepts 102 - Disclosure & Mechanics ExpressOffers Platform Demo ExpressOffers Certification: this is where you receive ...
What is an email alias and how can I log into my eXp email?
An email alias is simply a forwarding email address. The mail server simply forwards email messages addressed to an email alias on to another, the specified email address. So in your case, when email is sent to firstname.lastname@exprealty.com, it ...
How do I create my FREE expressoffers.com agent URL?
You can create your ExpressOffers agent URL by yourself and start using it immediately in your marketing efforts! This free tool gives you a unique web page to share with potential sellers interested in getting a cash offer. The seller can then enter ...