The eXp Onboarding Process

The eXp Onboarding Process

eXp Realty Onboarding Process 

Review the Onboarding Guide to know what to expect during the Onboarding Process.

An Onboarding Analyst will process your Join Application once it has been submitted and will be a point of contact during your onboarding. They partner with your State Broker Team, who handles the license transfer process. For onboarding support you can contact our esteemed eXpert Care Concierges in eXp World, as well as through the swift channels of email and phone located below. 

  • eXpert Care Concierge Phone Number: 

   (833) 303-0610


Onboarding Process Step by Step

CLICK HERE: Watch Onboarding Process Video

Use your personal code to track your eXp Onboarding Status at any time.

 Onboarding Tracker

  • Step 1: Submit the Join Application

The agent must submit the eXp Realty Join Application in order to start their Onboarding process. 

  • Join App Walk Through Guide 

  • If you are interested in applying for a Revenue Share Placeholder Addendum (previously LOI) or a Cap Deferment, after the Join Application is submitted, please click on the links below for more information:

  • Please see below if you are an agent who is transitioning your team or brokerage to eXp Realty

  • As the Team Leader or Brokerage Owner, upon completion of your
    Join Application, a member of eXp Realty's Team and Brokerage Integrations will contact you to facilitate your team or brokerage transition and formation within eXp.

  • As a Team Member, upon your activation,  a member of eXp Realty's Team Services will contact you to address any inquiries as a team member.

  • Step 2: License Verification

The Onboarding Analyst will review the agent's name and license number on the state commission website and will verify the license status.
Please know that the agent's Join Application information must match their name as licensed.

  • Step 3: Broker Approval

The Onboarding Analyst will contact the State Broker Team for further information regarding your license status and eligibility of transfer.

  • Step 4: Document Completion

The Onboarding Analyst will be reviewing the agent's completed
Independent Contractor Agreement (ICA) and will be contacting the agent regarding any revisions needed. All revision
correspondence will be sent from the following email: The paperwork for that revision will be sent from the following email:

  • Please note that the final four digits of your tax identification number must match on both your W-9 form and Direct Deposit form.

  • For guidance on completing your W-9, please refer to the document below. Alternatively, we recommend seeking the counsel of a tax professional for further assistance.

  • Please note that if your Join Fee or Monthly Fees are filled out on your application to be paid by another party, the Onboarding Analyst will send a 3rd Party Payment Authorization Form via email to the person you previously specified when completing the eXp Application.

  • Step 5: License Transfer Step 

Depending on the agent's state, the State Broker Team will contact the agent with detailed instructions on the next steps of the license transfer process. Once the agent's license has been affiliated with eXp Realty, the agent will move to the final process of Onboarding.

                        Example: Florida → 

                                         Collecting Commission from Previous Brokerage


  • Step 6: Become an active agent with eXp Realty

The Onboarding Analyst will review the agent's Join Application in full in order to activate them in our system. The agent will receive an automated Welcome Email once they are converted to active status in our internal system, Enterprise.
Please note that the $149 Join Fee will be charged within 24-48 hours of being activated. 

Welcome to eXp! 

We would appreciate your feedback regarding your Onboarding experience. Within the next few days you will receive an email to complete your first NPS Survey - NPS FAQs

Frequently Asked Questions

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