How to find your Crash Dump Folder/Player.Log file

How to find your Crash Dump Folder/Player.Log file

Windows Users:

Step 1 - Select the start menu button in the bottom left and type run, select run option from the menu.
* A run box should appear where you will type %appdata%, then hit enter
*Select the AppData folder in the directory at the top.
*Open the folder LocalLow
*Scroll down until you see the Folder Virbela, LLC, open that folder. Within it should be an eXp World folder.
*Open that folder and the log file should be there named player_log.





Mac (OSX) Users:

Player.log files are stored in: ~/Library/Logs/Unity

Right click on the finder and select Go to Folder, then type in: ~/Library/Logs/Unity

Please send us the Player.log file








    • Related Articles

    • Applications Folder Error World Install

      This guide is if you are unable to Drag and Drop eXp World into the Applications Folder. This will appear if your using an eXp World installer that is outdated. You wont be able to drag eXp World into the applications folder. Please go ...
    • How do I log out of Workplace?

      To log out of Workplace: Click on your profile picture at the bottom-left of any Workplace page Select Log Out 
    • Using the Okta Chrome extension to log into eXp enterprise, Workplace, and the Marketing Center

      1.Enter https://chrome.google.com/webstore/detail/okta-browser-plugin/glnpjglilkicbckjpbgcfkogebgllemb?hl=en-US in the URL field 2.Find the Okta Secure Web Authentication Plug-In entry and click Add to Chrome 3. Find the Okta Secure Web ...
    • Where do I find the Disclosure to Sellers document?

      You can find the two parts of the Disclosure to Sellers document inside the ExpressOffers software platform at app.expressoffers.com and then click Downloads in the blue menu bar on the left-hand side. The documents that you can get in the Downloads ...
    • Where can I find the Property Condition Report for ExpressOffers?

      The Property Condition Report helps you analyze a property that you are considering submitting to the ExpressOffers platform. You can keep yourself organized and on task by filling out the form while you are at the property. You can either print it ...