How to Contact Agent Onboarding and Agent Support

How to Contact Agent Onboarding and Agent Support

Contact Onboarding and Agent Support via phone and email

Open 7 days a week from 5am - 8pm PST / 8am - 5pm EST. 

Call or text your questions to (833) 303-0610

Email your questions to:

Contact Onboarding and Agent Support in the eXp.World. 

In your web browser, go to To access the Onboarding and Agent Support team, use the “GO TO” menu at the top of your screen. If you are on mobile, this will be represented by a dot with an arrow over the top: 



In the Go To menu, select the "Agent Support" tab:

If you are on mobile, you may need to minimize the left menu by clicking the three lines at the top of the list to view all of the areas:

Once in the Agent Support Menu, select "expert Care":

Once in the eXpert Care area use your mouse to click on the greeen "I have a question" button at the top. A menu will appear from which you can select "Onboarding" for Onboarding questions. For Agent Services in the US select  "U.S. Agent - General" or for Canada select "Canadian Agent - General". 

You can visit our Interactive Resource Center, the eXpert Care HUB at THE HUB is full of all sorts of helpful information. If at any time you need more assistance, do not hesitate to ask at the eXpert Care front desk or click "I have a question" for a one on one meeting with an eXpert Care Concierge. 

You can also bookmark the page for future use.

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