If you cannot access your account, you will first need to request a password reset. Use the “Need Help Signing in?” option or email support@exprealty.net In the Settings, there will be a “Change Password” option in the top-right. You will enter your current password, then enter your new password twice. You can check the box at the bottom if you would like your account signed out from all computers. You may want to do this if you believe your current password has been compromised. After clicking “Change Password”, this will change your password for all eXp Passport/Okta sign-in applications.

For information on how to use a temporary password from Tech Support to reset your password, click here.