exp.world: Microphone Issue Troubleshooting

When troubleshooting audio issues in exp.world, having multiple exp.world tabs open can cause an issue. Closing all exp.world tabs except for one will help with troubleshooting your microphone issue.

1. Make sure that the microphone icon is selected at the bottom. It will be highlighted blue when it is active.
   
   
   

2. The Megaphone being active (blue) will broadcast your voice across the whole frame. Without this selected, you will only be heard by other avatars in your proximity:
   
   
   

3. Try a hard refresh by pressing Ctrl + R
   
   

4. Check the microphone in Audio/Video Settings with the gear icon on the right of the action bar at the bottom of Frame:
   
   
   

5. Check that Mic permissions are enabled in Chrome with the menu button on the left end of the address bar:

6. Try an incognito window:
   Incognito Mode / Private Browsing
   
   

7. If you are using Windows, check the audio settings in Windows Sound Settings:
   Adjusting Sound/Recording Settings (Windows)
   
   

8. Make sure the browser is updated:
   Updating Google Chrome
   Updating Safari
   Updating Firefox
   Updating Microsoft Edge
   
   

9. Try a different web browser.
   

10. Make sure there are no pending system updates: Updating Windows Updating Mac

If you continue to have issues, you can reach out to Tech Support at support@exprealty.net or in exp.world at https://exp.world/techsupport-agent 

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