exp.world: Cannot Hear Audio Troubleshooting

exp.world: Cannot Hear Audio Troubleshooting

If you cannot hear audio in exp.world, try the steps below to fix the issue.

  1. Right-click on the tab and see if the tab is muted



  1. Try a hard refresh using Ctrl+R

  2. Try an incognito window:
    Incognito Mode / Private Browsing

  3. Try a different web browser.

  4. Check if you can turn the volume up on the computer, speakers, etc.

  5. If you are using Windows: Check the Volume Mixer by right-clicking on the volume icon in the bottom right and selecting “Open Volume Mixer”. Check that the volume for the browser is turned up.

  6. If you are using Windows: Check that the correct audio device is selected by right-clicking on the speaker icon in the bottom-right, select “Sound Settings”. In the new window under “Advanced”, select “More Sound Settings”. The device you are listening through should have a green checkmark by it. If not, select it and click the “Set Default” button. If you continue to have issues, please reach out to Tech Support at support@exprealty.net or in exp.world at https://exp.world/techsupport-agent